- Short answer
- Yes: Shopify's Insights and Counter widgets work on iPhone, one store per widget, and the Shopify app requires iOS 18 or later.
- Before you start
- The Shopify app installed, your store added to it, and iOS 18 or later.
- Several stores
- Add one widget per store, or switch the store when you edit a widget.
- Counter refresh
- Real-time orders only with New order push on; otherwise every 15 minutes.
- Lock screen
- On iOS, the Sidekick widget goes on the lock screen.
Which Shopify widgets can you add to an iPhone?
Shopify's mobile widgets help page lists three types as of October 2026:
- Insights — up to 2, 4 or 7 metrics by widget size, such as total sales or sessions, over 30 days, 7 days or Today.
- Shopify Counter — an order count over Lifetime, Today, Week to date, Month to date or Year to date. Unlike the physical Shopify Counter, it can't show sales.
- Sidekick — on iOS, a lock screen widget for quick access to Sidekick.
Running several stores? Switch the store when you edit a widget, or add one widget per store.
How do you add a Shopify widget to your iPhone home screen?
These steps cover Insights and Shopify Counter.
- Tap and hold an empty spot on your home screen.
- Tap +, then Shopify.
- Pick Insights (swipe to a size) or Shopify Counter, then tap + Add Widget.
- Tap the widget to choose the store, the time range and, for Insights, the metrics.
After setup, tapping the widget opens the Shopify app; to change the store, range or metrics later, tap and hold the widget, then tap Edit Widget.
Why isn't your Shopify Counter widget updating?
If the Counter trails your orders, check push: real-time updates need New order push notifications activated for your store. Without push, it refreshes every 15 minutes. The Counter doesn't show cancellations in real time.
No page we have found gives a refresh interval for the Insights widget — as of October 29, 2026 we read the widgets page, the Shopify app page and its troubleshooting page.
This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.
Editorial Policy