How to Customize a Shopify Packing Slip Template

Shopify prints your packing slips from a template you can edit: it is HTML and CSS with Liquid, Shopify's template language, filling in the order details. Change it and you can put your logo where the store name is, print a different address, drop the product photos or add fields such as the buyer's order note and each item's SKU.

Shopify's Help Center gives the recipes. This guide adds what sits on other pages: which of two template models your store has, which fields its variable reference lists and which it doesn't, how to get back to the original, and when Shopify Order Printer is the better tool.

Where Is the Packing Slip Template in Shopify?

From your Shopify admin, go to Settings > Shipping and delivery and scroll to the Documents section. Shopify's steps then say to click Packing slip template, which opens the template's code.

Not every store sees that item. In our development store, as of November 2026, Documents lists templates instead, and Shopify's customizing guide covers that case in one line:

In Shopify adminOpen in your store

1. Settings
2. Shipping and delivery

Zoom

The list belongs to order document templates, which Shopify describes as in early access and rolling out gradually as of November 2026. Those pages, as we read them on November 3, 2026, name no plan, country or date for the rollout, so the Documents section of your own admin is where you tell which model you have:

When Documents Lists Several Templates

The recipes later in this guide work in both models. These rules apply to document templates; preview, revert and delete also differ from the single template, as later sections show:

• A new packing slip template starts from Shopify's default packing slip, which you then customize, for example with your logo or a thank-you message.
• You can create more than one template for the same type, such as one packing slip for wholesale orders and another for retail orders.
• To print a template from Print packing slips, select Set as default template for packing slips. If you have several, edit the default one.
• Each template can have up to 135,000 characters; the limit covers invoice, packing slip and blank templates.
• A packing slip template uses the variables in the packing slip variable reference, the same list the single template uses.

The same section of your admin also holds invoice and pick list templates, which is how some stores print invoices without an app; our FAQ explains which stores have invoice and pick list templates.

Edit a Packing Slip Template in Seven Steps

The order is not cosmetic. A logo line in the template points at a file by name, so the file has to be in your store before the code can find it, and a way back has to exist before you change anything, because in document templates a revert can't be undone (see Revert to Default, Duplicate and Delete).

Tick the steps off as you go; your progress stays in this browser.

How Do You Add a Logo to a Shopify Packing Slip?

Start in Content > Files: upload the logo and, when the upload completes, note the file name including the extension, such as .png or .jpg. The file has to live in Shopify, because the variable reference allows images only from https://cdn.myshopify.com/.

In Shopify adminOpen in your store

1. Content
2. Files

Zoom

Then open the template and decide where the logo goes. Shopify's customizing guide has a recipe for each of three places:

All three use the same line. For the first recipe, delete this block, which prints the store name:

<p class="to-uppercase">
  {{ shop.name }}
</p>

In its place, type the logo line with your file name. Shopify's example uses a file called shop_logo.png:

{{ 'shop_logo.png' | file_img_url: 'small' | img_tag: 'Logo' }}

In Shopify adminOpen in your store

1. Settings
2. Shipping and delivery
3. Edit template

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The file_img_url filter builds the image URL and img_tag wraps it in an image tag with the alt text you give. By default, file_img_url returns the small version of the image, 100 × 100 px, which is the size the recipe asks for. Because the template takes the logo by file name, a new logo means editing the template again; our store logo guide's packing slip section covers that rebrand case.

Change the Address or Store Name on the Slip

If you only want a different address on your packing slips, edit the template, not your store settings:

1. Find {{ shop_address.summary }}. If it isn't there, look for the longer line that strings together shop_address.address1, city, province_code, zip and country.
2. Highlight that code and delete it.
3. Type the address you want printed in the empty space, then preview and save.

In Shopify adminOpen in your store

1. Settings
2. Shipping and delivery
3. Edit template

Zoom

Changing the store address itself is where two Help Center pages, both read on November 3, 2026, point to different settings:

While the pages disagree, typing the address into the template sidesteps the question: the slip prints exactly what you typed. If you change a setting instead, save the setting, open a preview of the slip and check which address it shows.

The store name follows a separate rule. If you print shipping labels with a custom sender name, Shopify's shipping documents page says that packing slips for your shipments display your store name rather than a customized name by default, so a different name on the slip is a template edit too: replace {{ shop.name }} with the name you want, the way you replaced the address. Our development store's default template has {{ shop.name }} at the top and again in the footer, so check both.

Whether customers can see your address in the first place is a separate question, answered in our FAQ on whether customers can see your home address.

Product Photos, Extra Fields and Styling

The rest of the template is a list of line items with the shipping and billing details around it. Three kinds of change follow: fewer photos, more fields and your own styling.

Remove Product Photos

Product photos print next to each title by default. To drop them, find this block in the template, highlight it and delete it, then preview and save:

{% if line_item.image != blank %}
       <div class="flex-line-item-img">
         <div class="aspect-ratio aspect-ratio-square" style="width: {{ desired_image_size }}px; height: {{ desired_image_size }}px;">
           {{ line_item.image | img_url: effective_image_dimensions | img_tag: '', 'aspect-ratio__content' }}
         </div>
       </div>
       {% endif %}

Which Variables Can a Packing Slip Print?

The packing slip variable reference groups its variables into the store, the store address, the order, the customer, the shipping and billing addresses, and the line items in the shipment. These are the fields most worth adding:

Store, address and order fields print the way the default template prints the store name, {{ shop.name }}: the variable name inside double curly braces, so the customer's note is {{ order.note }}. The reference shows line item fields inside the {% for line_item in line_items_in_shipment %} loop, and line_item.groups in its own {% for group in line_item.groups %} loop. includes_all_line_items_in_order is true or false, so the reference uses it in an {% unless %} block.

The reference also shows how to print the current date and time with "now" and a date filter, in the format "%Y-%m-%d %H:%M", which is useful when slips are printed in several batches a day.

Styling With Your Own CSS

You can restyle the slip with a CSS file uploaded to Shopify: upload it in Content > Files, copy its URL and add a stylesheet link to the template. CSS files hosted outside of Shopify won't be properly rendered, and Shopify's tip says styling templates with CSS requires advanced knowledge of HTML and CSS. Shopify's customizing guide has an example link pointing to cdn.shopify.com, while the variable reference allows images only from cdn.myshopify.com. One covers a stylesheet and the other an image, and both files start with an upload to Content > Files; neither page explains why the hosts differ.

Preview, Print and Undo

The checks below run from preview to print to the way back.

Preview Before You Save

In the single template, click Preview template to see your changes. In document templates, your changes show in the preview as you edit; to preview the template with a specific order, click Preview, then search for and select an order, ideally one with a note, several items or a bundle, so that every field you added has something to print.

Print One Slip or a Batch

Shopify's printing steps for one order are short: on the order, click Print > Print packing slips; in our development store, as of November 2026, that Print group sits under More actions, as shown below. If an order has multiple shipments, you can print a separate packing slip for each shipment.

In Shopify adminOpen in your store

1. Orders
2. Order
3. More actions

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For a batch, print the first slip on its own and check it on paper, then select the orders on the Orders page and click Print > Print packing slips; our FAQ covers fulfilling Shopify orders in batches. In the Shopify app on iPhone and Android, press and hold on an order, tap the checkbox next to each order you want, and tap Print packing slips. If you have multiple locations, Shopify's bulk steps can ask you to select the location the orders are being fulfilled from.

For early-access document templates, Shopify's printing documents page adds these rules; its Print multiple documents step is where you select the documents and a page size for each:

• Packing slips can be printed as thermal, letter or A4; invoices, pick lists and blank templates as letter or A4.
• Shopify's printing documents page says you can print up to 1,500 documents for each page size.
• Staff need the Manage order information permission to print documents from the order details page or the Orders page.

In our development store, as of November 2026, Print multiple documents showed in the Print menu on the Orders page once an order was selected; the Print group in the single order's menu shown above lists only Print order page and Print packing slips, although Shopify's steps also place Print multiple documents in that group on the order details page.

That item's dialog, shown below, opened with one Paper size menu and every template toggled off; we didn't switch one on, so we can't say whether a page size per document then appears, as Shopify's step describes.

In Shopify adminOpen in your store

1. Orders
2. Print
3. Print multiple documents

Zoom

Revert to Default, Duplicate and Delete

Shopify's printing page says you can revert the packing slip back to the default template by clicking Revert to default, and it doesn't say whether that can be undone, so keep a copy of your code first. In document templates, Shopify says the revert is final:

In our development store, as of November 2026, the editor's top bar shows the Preview button but no Revert to default; Shopify says Revert to default appears only on templates you've changed.

What the Packing Slip Variable Reference Doesn't List

The variable reference is the only list of packing slip variables we found. The pages we read (see the box below) list no variables for:

• barcodes and metafields;
• payment, shipping method and tracking;
• language or locale, and a return address.

The reference we read lists no logo variable either; the logo comes from a file, through the recipe above.

Weight is a special case. Shopify's printing page says packing slips include product information such as SKU number, weight and quantity, while the variable reference we read lists no weight variable, and it says that all available line_item attributes are listed; both were read on November 3, 2026. Until they agree, preview your own default slip, with a real order if your store offers that, and see whether it prints weight before you rely on it.

In Shopify's Admin API, the packing slip template is a translatable resource whose translatable field is its body, and Translate & Adapt's requirements page lists it among resource types its search doesn't support. Which language a printed slip comes out in is not something the pages we read describe. Shopify Order Printer's variable list names enabled_locales under Shop and translated_country_name under Address, and it names no variable for an order's language, so it doesn't settle the question either. The other translation limits are in our Translate & Adapt limits guide.

When Shopify Order Printer Is the Better Tool

Shopify Order Printer is Shopify's own app for printing and customizing invoices, packing slips, pick lists and other documents. Its App Store listing showed the app as free on November 3, 2026. It differs from the built-in template in these ways:

Neither route avoids code: Shopify says that to create or edit templates in Order Printer you need to be familiar with HTML, CSS and Liquid. Its logo works differently, as an image URL from Files placed in the template (customizing order templates), and its variable list is longer. Its listing says customizing POS printer receipts is not supported.

Install the current app, not the old one: Shopify says the legacy Order Printer app has been deprecated and is no longer supported or maintained. Our FAQ explains which Order Printer app is the current one. In early-access document templates, invoice and blank templates already share Order Printer's Liquid variables, a list that includes metafields, while the packing slip keeps its own reference.

The Bottom Line

Check Documents first, because it tells you which model you are editing; in a list, the default setting on the template decides what Print packing slips uses. After that the work is a few lines of Shopify's own code: the logo line, a typed address, a deleted photo block, a field or two from the variable reference. Keep a duplicate or a copy of the original code, preview, with a real order if your store offers that, and move to Order Printer when the slip needs barcodes or metafields, or, in a store with the single Packing slip template, more templates.

Frequently Asked Questions