Ecom Store Pro

What happens when a Shopify app you use is delisted?

Published ·
At a glance
Short answer
Shopify says existing installs of apps delisted for missing its app-security deadlines keep working until April 1, 2027.
Missed IP allowlist or token deadline
Installs keep working until April 1, 2027, Shopify says; bulk operations without an IP allowlist stop after November 12, 2026
Sunset vs removal
A sunset ends the app after its sunset date; an app removed for a violation runs until its removal date
Stocky, Shopify's own app
Delisted February 2, 2026; unusable for inventory from August 31, 2026
Billing
Uninstalling cancels future recurring charges; a pending charge stays, and external charges billed outside Shopify aren't cancelled
Before you uninstall
Export the data you need; some apps store data you can't recover afterwards

Does a delisted Shopify app keep working?

Delisting removes an app from the Shopify App Store, a right Shopify's Partner Program Agreement reserves:

Shopify can remove a Public Application at any time for any reason.
Shopify — Shopify Partner Program Agreement ·

Shopify says public apps delisted for missing its IP-allowlist or expiring-token deadline are flagged in Settings > Apps; their existing installs keep working until April 1, 2027, when Admin API requests fail. Bulk queries and mutations from apps without an IP allowlist are blocked after November 12, 2026.

Shopify's partner help says merchants keep using an app removed for a policy violation until the removal date, typically after at least 30 days' notice, and then Shopify uninstalls it. Shopify's own apps vary: Stocky was delisted on February 2, 2026, and could no longer be used to manage inventory as of August 31, 2026, while stores that already have the Shopify Product Network app, closed to new installs, can continue to use it.

In our reading, delisting alone isn't a sunset, where the developer has the app unpublished first, must give merchants proper notice, and the app stops functioning after the sunset date.

Do you keep paying for a delisted app?

The Shopify pages we read on November 10, 2026 don't say whether billing stops for an app delisted without a sunset; in a sunset, the developer cancels subscriptions while the app still functions.

Uninstalling a paid app cancels future recurring charges, though the current cycle may still be billed and a pending charge already on your upcoming invoice stays. It doesn't cancel external charges billed outside Shopify; take those to the developer.

What to do when an app you use is delisted

  • Ask the developer about a shutdown date, through Settings > Apps > Get support or contact details that may remain on the listing; if the listing is gone, ask Shopify Support.
  • Export your data before you uninstall: some apps store data you can't recover afterwards, and a delisted app may not reinstall.
  • Pick a replacement first: features that depend on the app stop working once it's uninstalled.
  • Uninstall last, from Settings > Apps, after asking the developer about extra steps: some apps leave theme code that isn't removed automatically.
In Shopify adminOpen in your store
  1. Settings
  2. Apps
As of November 10, 2026, each app row has a three-dot menu with Get support and Uninstall.
In Shopify adminOpen in your store
  1. Settings
  2. Apps
  3. App page
An installed app's own page in Settings > Apps also has Get support and Uninstall app buttons.
About This Article

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