- Short answer
- Planet funds carbon removal per shipment; you pay for all orders, customers opt in (help pages list $0.50), or both; the checkout add-on needs Plus.
- App Store price range
- $0.00 to $0.15 on the App Store listing, October 2026; not split by plan
- Checkout extension
- Shopify Plus only, with Customers choose or Combined option
- Customer contribution
- Help pages list $0.50 USD; on Customers choose, the setup guide has you set the amount
- Billing
- Monthly; orders canceled before fulfillment aren't charged
How does Planet make shipping carbon neutral?
It funds companies that remove carbon dioxide from the atmosphere and store it; Shopify takes no cut. Decade removal is nature-based, while Century and Millennium add technologies such as direct air capture.
Emissions are estimated from weight, distance and transport type, deliberately on the high side, and multiplied by 3 without a tracking number or with an unsupported carrier.
Who pays: you, your customers, or both?
It depends on the plan:
| Plan | Who pays | Your monthly bill | Removal type you choose | How customers opt in |
|---|---|---|---|---|
| All shipments carbon neutral | You, for every order | Your shipping emissions charges | Decade, Century or Millennium | Not offered |
| Customers choose | Customers who opt in | What customers contributed | No choice | Checkout (Plus only) or badge (compatible theme) |
| Combined option | You and customers who opt in | Your charges plus customer contributions | Decade, Century or Millennium | Checkout (Plus only) or badge (compatible theme) |
Cost per order varies with removal type, distance, weight and shipping method. Planet's App Store listing gives $0.00 to $0.15 per order as of October 21, 2026; no Shopify page we read splits it by plan.
Help pages list the customer contribution as $0.50 USD, but the setup guide has you set the amount, so go by the setup screen. Billing is monthly; orders canceled before fulfillment aren't charged.
Do you need Shopify Plus to let customers pay?
Only for the checkout version: the Planet checkout extension needs Shopify Plus and the Customers choose or Combined option plan. More on checkout's Plus line.
Otherwise use the Planet badge in your theme: its help page ties Engagement mode, where customers add the contribution, to those two plans, not to Plus. The badge needs a compatible theme, and so does choosing Combined option. The badge starts in Marketing mode, so switch it to Engagement on Customers choose.
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