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How do you set up Tap to Pay in the Shopify app, and what do you need first?

Published ·
At a glance
Short answer
In the Shopify app, Tap to Pay needs a paid plan, Shopify Payments, and a store in 12 listed countries (Singapore: Android only); POS is separate.
Listed countries
US, Canada, UK, Australia, Belgium, Denmark, Netherlands, Luxembourg, New Zealand, Switzerland, Finland; Singapore on Android only.
Device
iPhone XS or newer on iOS Apple still supports for Tap to Pay; supported Android, NFC on. No iPad.
Setup and staff
The store owner or organization owner sets it up; staff then need the Quick Sale permission.
Belgium and Denmark
Food, beverage, hospitality, kiosk, grocery and other legally named sectors can't use Quick Sale for in-person retail.
Shopify POS
Separate setup with its own lists; the route in the Czech Republic, France, Germany, Ireland, Italy and Spain.
Card rate
Your standard Shopify Payments processing rates, per Shopify's mobile app page.

What do you need to activate Tap to Pay?

  • A paid Shopify plan and Shopify Payments as your payment processor.
  • A store in one of 12 countries, with a store currency that matches its location: the US, Canada, the UK, Australia, Belgium, Denmark, the Netherlands, Luxembourg, New Zealand, Switzerland, Finland or Singapore (Android devices only).
  • An iPhone XS or newer on an iOS version Apple still supports for Tap to Pay, or a supported Android device with NFC turned on. iPads aren't supported.
  • The store owner or organization owner for setup, with an Apple business account on iPhone. Staff then need the Quick Sale permission.
Belgium and Denmark: check your sector
Shopify's steps start a Tap to Pay payment from a Quick Sale, and in both countries food, beverage, hospitality, kiosk and grocery businesses, plus other sectors local laws name, can't use Quick Sale for in-person retail.

Where do you turn on Tap to Pay in the Shopify app?

  1. Go to Settings > Payments and tap Manage in the Shopify Payments section.
  2. Tap Set up Tap to Pay on iPhone, or Tap to Pay on Android.
  3. After a first setup you might wait up to 30 seconds; then start a Quick Sale and tap Collect > Tap to Pay.

Shopify's mobile app page says Tap to Pay uses your standard Shopify Payments processing rates.

Is Tap to Pay in Shopify POS the same feature?

No. Shopify says Tap to Pay in the Shopify POS app is set up separately, and POS has its own country lists: 16 countries on iPhone and 18 on Android.

Six countries on both POS lists are missing from the Shopify app's: the Czech Republic, France, Germany, Ireland, Italy and Spain. There the route to Tap to Pay is POS, and our Shopify POS app guide covers its devices.

Quick Sale itself is available in all countries where Shopify operates, with payment links or cash. But Shopify says Quick Sale doesn't support in-person retail in the Czech Republic, France, Germany, Italy or Spain, and the Belgium and Denmark sector limits above still apply.

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