Ecom Store Pro

How do you turn off a newsletter popup that came with your Shopify theme?

Published ·
At a glance
Short answer
Deactivate a Shopify Forms popup in Apps > Forms; switch off another app's embed popup under App embeds; for a theme's own popup, see its docs.
Forms path
Apps > Forms, … beside the form, Turn off — or Turn form off on the form's page.
After you turn it off
A deactivated form doesn't display on your store, and you can activate it again later.
Theme popups
Theme-specific: Maestrooo's themes, for example, hide theirs with the eye icon next to the section.
Several markets
App embeds can be set per market; select the market in the theme editor before you switch one off.

Is the popup built into your theme?

Some themes ship their own newsletter popup: in Maestrooo's themes it is a theme editor section you hide with the small eye icon next to the section. That is one vendor's setup.

In the public Horizon and Dawn code on GitHub (main branch), read November 10, 2026, we found no newsletter popup section or block. Your store's version can differ, and we did not check other free themes, so look in two places below: Apps > Forms first, then App embeds. If neither shows the popup, check your theme's documentation.

Turn off a Shopify Forms popup

If the popup is a Shopify Forms form, deactivate it:

  1. Go to Apps > Forms.
  2. Click the … menu beside the popup form.
  3. Click Turn off.
In Shopify adminOpen in your store
  1. Apps
  2. Forms
Open the … menu on the active form's row and choose Turn off.

Alternatively, click Turn form off on the form's own page. A deactivated form doesn't display on your store, and you can activate it again later.

In Shopify adminOpen in your store
  1. Apps
  2. Forms
  3. Your form
Turn form off sits at the top right of the form's own page.
The Forms embed toggle isn't a full off switch

If you use a Shopify Forms inline form as well, turning off the Forms app embed leaves the popup on pages that also contain the inline form. To keep it off every page, deactivate the form itself.

To change when the popup appears instead, see choosing the popup's timing.

Switch off a popup from another app

An app's popup can come in as an app embed — an element that floats or displays as an overlay in your theme. App embeds can also add code customers don't see, like analytics, so check what an embed does before you switch it off.

With several markets, app embeds can be set per market: select the market in the theme editor first, or your change applies to the Store default.

  1. Go to Online Store > Themes and click Edit theme on your current theme.
  2. In the sidebar, click the App embeds icon.
  3. Click the toggle beside the app's embed to deactivate it.
  4. Click Save.
In Shopify adminOpen in your store
  1. Online Store
  2. Themes
  3. Edit theme
  4. App embeds
Click the toggle beside the app you want off.
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Related questions

Orders & customers
Does Shopify Forms send an email to the person who filled in the form?

Shopify Forms documents one email of its own — a per-submission notification to the store owner, not to the person who filled the form in.

Updated October 18, 2026

Apps, channels & AI
Does Shopify have a product quiz?

No built-in quiz in admin or Shopify Forms per Help Center pages read Oct 2026; use a quiz app. Forms has no multi-step forms or conditional logic.

Updated October 20, 2026

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Does the Horizon theme include a contact form, or do you need the Shopify Forms app?

Yes — Horizon carries the built-in contact form Shopify documents for all themes; the free Shopify Forms app is a separate, optional install.

August 28, 2026

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