- Short answer
- Only the store owner can change it, in Settings > General (two Help pages differ on Shopify Payments); a 20 USD product becomes 20 CAD.
- Selling abroad instead?
- Local currencies at checkout take Shopify Payments or Adyen, not a new store currency.
- No menu item?
- Check you're signed in as the store owner; a Store administrator's menu lacked it in our test.
- After your first order
- Check a risk box before Save; the changelog says self-serve, but one Shopify Payments page says to contact Support.
Where do you change your Shopify store currency?
Only the store owner can change it, in Settings > General. Prepare first:
- From your Shopify admin, go to Settings > General.
- In Store defaults, under Currency display, click ⋯ and select Change store currency.
- Select your new store currency from the list.
- If you're changing it after your first order, check I understand the risk of changing the store currency. Then click Save.
- Settings
- General
- Settings
- General
Past sales don't stop you in the admin: since February 23, 2024, Shopify's changelog says merchants make this change themselves instead of contacting Support; one Shopify Payments page disagrees.
If Change store currency isn't in your menu, check that you're signed in as the store owner; if you are, see the Shopify Payments note.
- Settings
- General
Change currency formatting changes how amounts display: a separate setting.
What happens to prices, shipping and gift cards when you switch?
Product prices and discounts are relabeled, not converted: going from USD to CAD, a product listed as 20 USD is now listed as 20 CAD.
| Area | What the change does | What to do |
|---|---|---|
| Product prices and discounts | The currency updates, the amount doesn't | Reprice, since a new currency can impact profit margins; adjust discounts |
| Shipping rates | Neither amount nor currency updates automatically | Delete rates, then add them back manually |
| Gift cards | Balances in the old currency no longer work unless that currency is available again at checkout | If the move is permanent, deactivate them and issue new cards |
| Apps | Apps with different currency requirements stop working; apps built by Shopify keep working | Check compatibility first |
| Reports | Might shift with rate fluctuations and report update cycles | Check them; reports show only your store currency |
| Refunds | Later refunds are affected by the difference in values | Allow for that difference |
Can you change it back? Shopify's currency display troubleshooting steps include changing your store currency and then changing it back, and its gift card page says reverting to the original currency restores redeemability for affected cards. The impact list applies again, and the lev and Managed Markets limits still hold.
What's different with Shopify Payments, another provider or Managed Markets?
Shopify Payments. Your payout currency depends on the location of your store, and your store currency can differ from your bank account's. When a customer pays in a currency other than your payout currency, an exchange rate and conversion fee apply at payment capture. For US-based stores, USD is always the default payout currency.
Another provider or PayPal Express. With a provider other than Shopify Payments or Adyen, customers in all markets pay in your store's default currency. On any provider other than Shopify Payments, the currencies of all your markets update to the new one; update your markets.
If your provider or PayPal doesn't support the new currency, deactivate the gateway first or consider a supported currency; for PayPal Express, here's how to deactivate it.
Managed Markets. Changing your store currency deactivates it. It requires the default currency of the country where your business is based. Shopify's deactivation page warns that some changes, such as losing the ability to edit existing orders, can't be reversed.
Do you need to change it at all?
Not if your goal is charging customers abroad in their own currency. Your store has three types of currencies:
- Store currency: the currency of your admin, product prices and reports.
- Local currency: what customers see and pay in at checkout.
- Payout currency: what Shopify uses to deposit money in your bank account.
Charging in local currencies takes Shopify Payments or Adyen; our Shopify Markets guide covers the pricing.
Change the store currency when you want to price and report in it, or to cater to your largest customer segment or a target market. Shopify's bills are separate: see your billing currency.
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