- Short answer
- Yes — Shopify has NPO Lite and NPO Full plans; current rates aren't on its site, so contact Support with your charity ID to apply.
- Plan names
- NPO Lite and NPO Full, named on Shopify's nonprofits page and on none of its pricing pages.
- Published rate
- None on the nonprofits page, shopify.com/pricing or the Help Center plan-features page, read September 19, 2026.
- Figures staff once gave
- Shopify staff quoted $29 a month for Lite and $99 for Full in 2023 and again in May 2024.
- How to apply
- Contact Support with your charity ID, or use the Help Center chat route staff gave in 2024.
- Not stated
- The nonprofits page names no country limit, and no split of features between Lite and Full.
What Shopify publishes about nonprofit rates
Shopify's nonprofits page promises "great nonprofit rates" and names two plans, NPO Lite and NPO Full. These are separate plans, not a percentage off Basic, Grow or Advanced.
None of the three Shopify pages we read on September 19, 2026 — that page, shopify.com/pricing and the Help Center plan-features page — publishes a nonprofit rate, a nonprofit transaction fee or any eligibility test beyond a verified charity ID, and none says which features Lite gets and Full gets. The nonprofits page names no country limit either.
Shopify staff did quote figures on the Shopify Community forum in 2023 — $29 a month for NPO Lite and $99 for NPO Full, each with an online store — while warning that "all pricing and terms are subject to change", and staff quoted both figures again in a French-language thread in May 2024.
Call support to learn more about our NPO Lite and NPO Full Plan.
How to get the nonprofit rate
The route the nonprofits page gives is a call to Support: Shopify asks you to "call support to verify you charity ID" and to "have your nonprofit details ready". There is no application form: the "Contact for plans" button leads to Shopify's general contact page instead.
Shopify asks for a call but publishes no support phone number, so reaching a human is a question of its own; staff sent nonprofits to Help Center chat in 2024, where "I still need help" connected you to an advisor.
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