Can you customize the Shopify gift card page?

August 9, 2026·
At a glance
Short answer
Yes — within your theme's own settings, but gift_card.liquid can't be a JSON template, so it has no drag-and-drop sections.
What theme settings reach
Style and information on the gift card page; the exact set depends on the theme you use
Recipient fields on the product page
Native from v9.0.0 of Shopify's free Online Store 2.0 themes, in Dawn and the Horizon family
Why there is no drag-and-drop
The gift card template can't be a JSON template, and a Liquid template's sections can't be reordered by merchants
Never customizable
The card's value and its randomized 16 character redemption code, on any theme

What changes without a developer

Same name, different objects. The gift card page — the issued card's own page — is a page template in your theme; the gift card email is a notification template with its own answer.

So start in your own theme's settings: they style this template like any other page, and Shopify says the customizations available to you depend on the theme that you use.

One native feature lives on the gift card product page, where the buyer chooses the recipient: gift card recipient fields were introduced from v9.0.0 of Shopify's free Online Store 2.0 themes, in the Dawn and the Horizon family. So check your theme's version and family before you pay anyone: where a theme lacks the fields, you or your developer add support from Shopify's developer documentation.

Why the ceiling is lower on this page

Shopify's gift card template documentation says "This template can't be a JSON template." A Liquid template renders its sections statically, and statically rendered sections can't be reordered by merchants — which is why the Add section button never appears here.

It is not a legacy problem either: Horizon, Shopify's flagship theme, ships the same non-JSON gift card template, written in Liquid.

If you do hire, this is what the code buys: Shopify says the template can include the gift_card object, a QR code or Apple Wallet passes.

What no theme can change

Two things hold on any theme.

The value of the gift card and the gift card redemption code can't be customized.
Shopify — Shopify Help Center — Customizing gift card pages and notifications ·

By default, the 16 character redemption codes are randomized. Card values, limits and gift card apps are the product side, covered in our gift card guide.


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