- Short answer
- Zap history is the run log that shows each run's status; autoreplay, which replays errors automatically, needs a paid plan.
- How far back Zap history goes
- Zapier guarantees at most 60 days of run data, displaying up to 10,000 runs.
- What Autoreplay re-runs
- Only runs with an errored status — not safely halted runs, and not runs on hold.
- Plans with Autoreplay
- Professional, Team and Enterprise; Zapier marks Free as not eligible, as of September 23, 2026.
- Manual replay on Free
- Errored runs only; replaying other statuses, such as on hold, needs a paid plan.
- Who switches Autoreplay on
- An account super admin or owner, account-wide; a Zap's owner can override it for that Zap.
- As of
- Zapier's Replay Zap runs, What is replay, Zap history and run-status help pages, plus zapier.com/pricing, read September 23, 2026.
What does Zap history show?
Zap history is the record, not the repair: a page that "displays a log of all Zap workflows that have run," each with a status "to confirm whether your Zap ran successfully."
Zapier can only guarantee a maximum of 60 days of Zap run data, displaying up to 10,000 runs.
What does Autoreplay replay, and on which Zapier plans?
Zapier's replay page scopes Autoreplay in one sentence:
When you enable autoreplay, Zapier will automatically replay any Zap run with an errored status.
Nothing else qualifies: "It will not replay safely halted Zap runs," and a run On hold is paused, not errored.
Autoreplay also needs a paid plan: Zapier lists it for Professional, Team and Enterprise and marks Free as not eligible, for both the account-wide and the per-Zap setting, as of September 23, 2026.
Which do you check first when a Shopify order goes missing?
Zap history, because each run there shows its status; with Autoreplay on, an errored run switches to Scheduled until Zapier completes all autoreplay attempts.
Replay the errored run by hand; Free keeps manual replay with one limit: "On the Free plan, manual replay is only available for Zap runs with an errored status." Replaying a run on hold takes a paid plan, and our Zapier price ladder shows what that step costs.
To re-run errors automatically on a paid plan, an account super admin or owner switches Autoreplay on in Zap History's Zap Runs tab, upper right. A member can override that on a Zap they own: Use account setting, Always replay or Never replay.
Autoreplay also holds back the error email: Zapier replays each step that stopped with an error "up to 5 times" and sends no error notification email until the final attempt fails.
If a recent order never appears in Zap history, there is no run to replay — our Shopify webhook troubleshooting guide traces the route.
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