- Short answer
- Email shopdirect@amazon.com, the opt-out route in Amazon's Shop Direct merchant FAQ; Amazon says it replies within 2 business days.
- Fees
- None currently, Amazon says, and no referral fee on Buy for Me purchases
- Who can buy
- U.S. customers
- Spotting an order
- A unique relay email address Amazon may provide for each order
- Your policies
- Your shipping, returns and warranty terms apply
What does Buy for Me do with your store's orders?
Shop Direct lists products from merchants' own sites, using merchant feeds such as Feedonomics, Salsify and CEDCommerce, or publicly available information on those sites. On eligible products, shoppers tap Buy for Me and Amazon's agent checks out on your website with their encrypted name, address and payment details. It serves U.S. customers.
You remain the seller of record, and your shipping, returns and warranty terms apply. Amazon says merchants don't currently pay and it takes no referral fee on Buy for Me purchases. You can spot these orders by the unique relay email address Amazon may provide for each order.
How do you opt out of Buy for Me?
Amazon's Shop Direct merchant FAQ answers “How do I opt-out or provide feedback?” with an email:
- Write to shopdirect@amazon.com that you don't wish your website to participate.
- Give your store's domain and name both Shop Direct and Buy for Me, the purchase option on eligible Shop Direct products.
- Amazon says it will respond within 2 business days. Meanwhile, keep checking new orders for a relay email address.
What do Shopify's own controls cover?
The route Amazon itself names is the email above. In Shopify you can remove access to your products in Shopify Catalog from third-party agentic storefronts, the AI channels such as ChatGPT and Copilot. Our agentic commerce guide explains that switch. With access off, Shopify says your products “can still be discovered through web crawling and indexing.”
Amazon's merchant FAQ says its product information is provided by merchants or comes from publicly available information on their websites. Shopify calls robots.txt rules “directional and advisory.”
This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.
Editorial Policy