Ecom Store Pro

Can you turn off auto-renew for a domain bought through Shopify?

Published ·
At a glance
Short answer
Yes, for Shopify-bought domains: untick Auto-renew in Settings > Domains; .de/.at need a Support form instead.
Renewal date
14 days before the registration period ends; charged automatically while auto-renew is on
.de and .at
Not switchable in the admin: send Shopify Support a form at least 5 days before the scheduled renewal date
After you switch it off
The domain expires at the end of its registration period unless you turn renewal back on
Closing your store
Switch renewal off (.de/.at: file the form) before closing; Shopify's deactivation page and ToS §14.5 disagree whether closing stops it
Bought elsewhere
Turn auto-renew off on your registrar's website

How do you turn off auto-renew in the Shopify admin?

In Shopify admin
  1. Settings
  2. Domains
  3. Your domain
  4. Auto-renew
Deselect Auto-renew this domain every year.
Path per Shopify Help Center, read October 13, 2026

The domain then expires at the end of its registration period; turn renewal back on before then if you change your mind. Timing matters: the renewal date is 14 days before the end of the registration period, and it's charged automatically on that date while auto-renew is on.

To stop the domain pointing at your store sooner, park it in its DNS settings. For a domain bought from another registrar, turn auto-renew off on that registrar's website.

How do you stop a .de or .at domain from renewing?

Through Shopify Support. Under German and Austrian regulations, .de and .at renewals can't be switched off in the admin, so the domain renews until Support processes a compliance form: Domain Termination/Deletion for .de, Cancellation for .at. Send it at least 5 days before the scheduled renewal date.

File it with Shopify Support only
Not with OpenSRS, DENIC, nic.at or ICANN. Match the domain's contact information exactly, or deactivation can be delayed.

Does closing your Shopify store stop the domain renewal?

Not according to Shopify's deactivation page, which says renewals “aren't canceled when canceling your store” and one due before the close date “might still be charged.” The Terms of Service, updated August 1, 2026, say the opposite in §14.5:

If you purchased a domain name through Shopify, upon cancellation your domain will no longer be automatically renewed.
Shopify — Shopify Terms of Service, section 14.5 ·

None of the pages we read on October 13, 2026 reconciles the two. So switch renewal off (for a .de or .at domain, file the form) before you close the store: after that, its limited Domains page supports only viewing your domains and transferring Shopify-managed ones.

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