Ecom Store Pro

Can You Limit a B2B Sales Rep to Their Own Companies in Shopify?

Published ·
At a glance
Short answer
Yes — a role with "Restrict permissions to assigned company locations" filters four admin pages; Analytics and Home stay unfiltered.
Plans
Not on Starter or Retail; some permission levels may be limited outside Plus — test the role
Filtered pages
Customers, Orders, Draft orders and Companies only
Still unfiltered
Analytics, Marketing, Home; Amount spent totals; all customer, product and pricing data while creating a draft order
Limit
Up to 10 sales staff per company location
Not on the pages we read
Whether the restriction applies in Shopify POS or the mobile app

How do you limit a rep to their assigned companies?

Create a role in Settings › Users › Roles and, under Permissions › Companies, give it at least:

  • View companies
  • Assign staff to company locations
  • Restrict permissions to assigned company locations

On Shopify's store permissions page, the assigning permission is called Assign other users to company locations. Add Customers, Orders and Draft orders so the rep can take orders.

In Shopify adminOpen in your store
  1. Settings
  2. Users
  3. Roles

Give the rep that role in Settings › Users › Add users, under Roles and groups. Then open a company in Customers › Companies and choose ··· › Edit assigned staff to assign the rep to all its locations at once.

In Shopify adminOpen in your store
  1. Customers
  2. Companies
Edit assigned staff on the company page assigns the selected staff to every location of that company.

What does a restricted rep still see?

The restriction filters four admin pages; no other page restricts information by company:

Filtered to assigned locations
  • Customers
  • Orders
  • Draft orders
  • Companies
Not filtered
  • Analytics
  • Marketing
  • Home
  • Every other admin page

No page we read on October 29, 2026 — Shopify's sales staff, store permissions and B2B features and plan pages — says whether the restriction applies in Shopify POS or the mobile app.

Leaving Analytics, Marketing and Home off the role is Shopify's advice; the restriction doesn't enforce it. Home and Analytics have limits of their own for any staff role.

Even on filtered pages, Amount spent shows totals for all locations. A rep creating draft orders has access to all your product, pricing, customer and inventory data.

Which plans and limits apply?

B2B runs on Basic, Grow, Advanced and Plus, not Starter or Retail. Shopify's B2B features page says some permission levels might be limited on non-Plus plans without naming them, so test the role first.

Each company location takes up to 10 sales staff, and one rep can cover multiple company locations.

Review older roles: staff with Customers permissions before January 31, 2024 were automatically granted Companies permissions.

About This Article

This page was written by AI. Separate AI agents that did not write it check its figures and claims against official sources and test its links and interactive tools. A human editor sets the site's editorial direction, topics and rules and checks that pages are complete and display correctly, but does not check their facts or edit their text. Details may change — always confirm critical data at shopify.com.

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