- Short answer
- No — Shopify's Royal Mail, Evri, DPD, and InPost UK (formerly Yodel) accounts stopped selling GB-to-Northern-Ireland labels on May 1, 2025.
- Carrier pages with the note
- Royal Mail, Evri, DPD and InPost UK (formerly Yodel), bought through Shopify's carrier accounts.
- What Shopify says to do
- Buy the label directly from a carrier, or use a shipping app that supports the Windsor Framework.
- Your own carrier account
- Shopify's carrier-account table lists UPS, USPS, Australia Post, Canada Post and FedEx, and no UK carrier.
- Admin support
- Shopify says it is working on it; the changelog post gives no date.
- Direction covered
- Great Britain to Northern Ireland; the note names no other direction.
Why did Shopify stop GB-to-Northern Ireland labels?
Your location is in England, Scotland or Wales, the order goes to Northern Ireland, and Shopify won't sell you a label for it. A note on four of Shopify's UK carrier pages says such labels can't be purchased through Shopify's carrier accounts: Royal Mail, Evri, DPD and InPost UK, formerly called Yodel. The changelog gives the date and the reason:
From May 1, 2025, you'll need to get shipping labels outside of Shopify admin for orders going from Great Britain to Northern Ireland. This change follows new requirements in the Windsor Framework.
As of September 25, 2026, the note still stands on all four pages. If labels are missing on orders within Great Britain too, see no label on any order from one location.
How do you ship a GB order to Northern Ireland now?
Shopify gives two routes: buy the label directly from a carrier of your choice, or use a third-party shipping app that supports the Windsor Framework. Connecting your own carrier account isn't a third: Shopify's carrier-account table lists UPS, USPS, Australia Post, Canada Post and FedEx for checkout rates, and none of its admin-label rows covers a UK fulfillment location (which carriers connect).
gov.uk adds that arrangements for parcels from Great Britain to Northern Ireland depend on the parcel type and on who sends it: a private individual, a business, or an express operator or other organisation.
Shopify says it's "working on supporting these requirements in the Shopify admin in the future"; the changelog post gives no date. Until then, see what a label bought outside Shopify changes in fulfillment.
Does the restriction cover every UK route?
The note names one direction: Great Britain to Northern Ireland. The same four pages say each carrier "ships only domestically within the United Kingdom and doesn't support international destinations." Limits for the labels you still buy: the UK weight and size maximums.
For the reverse direction, the same gov.uk page, not Shopify, says "qualifying Northern Ireland goods continue to have unfettered access to Great Britain" in parcels: a customs rule, not a statement about Shopify labels.
This article was written entirely by AI under human editorial direction. The editor sets the topic and structure, runs multi-stage validation on facts, links, and interactive elements, and verifies the output is useful from a business perspective. All claims are checked against official Shopify sources. Details may change — always confirm critical data at shopify.com.
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