How to Connect Shopify to Odoo: Native Connector or App

If your stock, orders and books already live in Odoo, the real question is which connection route your setup allows. Odoo's own connector moves orders, products and customers from Shopify to Odoo, syncs stock and deliveries both ways and, under set conditions, brings in returns and refunds, according to Odoo's connector documentation, but only on some versions and hosting types.

It doesn't fit every Odoo setup, though. Your route depends on where your Odoo runs, which version it is, where your business is based and what has to sync. This guide covers who can use the native connector, the two ways to connect it, what it syncs and how often, and where to go when it doesn't fit.

Four Ways to Connect Shopify and Odoo

Each route installs in a different place, and that place decides what it can reach. A module lives inside Odoo, so it needs hosting that accepts modules; an App Store app installs on the Shopify side, and of the five we compare only OdooSyncO's listing says whether it needs an Odoo module (it says no); an iPaaS tool runs the triggers you build.

A fifth option, building your own integration on Shopify's Admin API, is outside this guide: what such a build involves, and what it costs next to a connector, is covered in the custom build route of our ERP integration guide.

Who Can Use Odoo's Own Shopify Connector?

Odoo's setup page states the conditions in one line: the integration only works with Odoo-SH and requires version 19.0 or 20.0. When we checked on November 4, 2026, the connector's page existed only in Odoo's 19.0 documentation. You also need a Shopify account and the Shopify connector app, and the Odoo Sales app installs with it.

That connector app is a module, Shopify by Odoo IN Pvt Ltd on the Odoo Apps Store, for versions 19.0 and 20.0. That store tags the module Third Party, and its page calls it “the only third-party Shopify app supported by Odoo”, while Odoo's documentation and YouTube channel present it as the Shopify connector. Odoo's four connector pages don't name an edition, Community or Enterprise, and neither they nor the Odoo and Odoo.sh pricing pages we read say the module is included in a subscription.

When we read its page on November 8, 2026, it showed €177.79 for version 19.0, in euros for our location, and it says that displayed price includes the eCommerce Engine module it requires.

Asked on that page whether the fee is one-time or recurring, the module's author answered on November 4, 2026: “Recurring as we maintain the future version and bug fixes.” The page shows no billing period next to that price, so ask the module's author, through the page's support link (it asks you to sign in), what recurs and how often.

The second piece is regional. Odoo Inc's Odoo Integration app on the Shopify App Store is the Public app, and its listing says it is only available to merchants in the US and Canada.

On November 8, 2026 it listed $100 a month with a 15-day free trial. Neither the module's page nor the listing says whether the Public app's monthly charge replaces the module's fee, so ask Odoo before you budget; the listing adds that Odoo Inc may bill external charges separately from your Shopify invoice.

Outside the US and Canada, the same connector is linked through a custom app you create yourself, described under manual setup.

What the Connector Syncs, and How Often

Before you pick a route, check that the native connector carries what you need. The three parts below cover the direction of each kind of data, the schedule, and how a stock count reaches Shopify.

Which data moves in which direction

Odoo's overview page sets out the direction of each data type in one table, reproduced here with what each row means for your setup.

One field on the account form changes two of those rows. Delivery Handled On takes Odoo or E-commerce Platform: with Odoo, you validate delivery orders in Odoo and the shipment is pushed to Shopify, and returns started in Shopify are handled manually in Odoo; with the platform, fulfillment is created in Shopify and pulled into Odoo, and those returns sync.

Shopify payouts are not on the list. None of the four Odoo 19.0 connector pages we read on November 4, 2026, covering the overview, setup, order management and fulfillment, describes payouts as synced by the native connector.

Scheduled, not real-time

If your team expects an order to appear in Odoo the moment it is placed, set that expectation now. Odoo's documentation is direct about it:

By default, orders are pulled every 10 minutes, deliveries handled in Odoo sync every 10 minutes, and stock goes from Odoo to Shopify after each order pull. An order placed just after a pull waits for the next one, up to 10 minutes at the default setting. To pull straight away, click Fetch Orders in the Operations tab of the account form. Odoo's App Store listing tags inventory management with Real-time sync, but its documentation describes scheduled actions.

How stock reaches Shopify

Odoo doesn't send its on-hand count. It sends the free quantity, which is Quantity on Hand minus Reserved Quantity at the mapped location. Say Odoo holds 12 units of a product at that location and 3 are reserved for orders: Shopify receives 9 as the available quantity.

Only stock from the mapped Odoo location is pushed, and only stock that changed after the last inventory sync. Pulling stock the other way, from Shopify into Odoo with Fetch Inventory, is something Odoo's guide reserves for the first setup or for fixing a mismatch.

Which Route Fits Your Odoo Setup?

The table at the top answers by route. This answers by combination: where your Odoo runs, its version, where your business is based, when your store was created and what has to sync, crossed. Each answer closes or opens one condition of the native connector.

How to Connect the Native Connector

Whichever way you take, install the Shopify module first and turn on developer mode in Odoo: Odoo's guide says users must be in developer mode to configure the Shopify account form. Then follow the part below that matches your location. We don't have an Odoo database of our own, so the Odoo steps on this page come from Odoo's 19.0 documentation and the module's page, read November 4 and 8, 2026, and we did not run them.

US and Canada: the Public app

Start from Shopify. Open the Shopify App Store from your admin, go to the Odoo Integration listing, click Install and install again in the pop-up, select a payment plan, and approve the charge. Then paste your Odoo database's landing-page URL into the Odoo Instance URL field and click Continue to your Odoo. Odoo opens a blank Shopify account form in Sales, which you set up as described under configure Odoo, then click Connect. Our test store showed this listing as Not compatible on November 8, 2026, so these Public-app steps are Odoo's, not ours.

Everywhere else: a custom app from the Dev Dashboard

The manual route has two halves, one in each system, and they meet at the end. Keep Odoo and Shopify open in two tabs of the same browser. First, in Odoo:

1. Open the account list. Go to Sales ‣ Configuration ‣ Shopify: Accounts and click New.
2. Fill in the basics. Name the account, select Shopify as the E-commerce Channel, and choose Odoo or E-commerce Platform under Delivery Handled On.
3. Pick the authorization type. In the Credentials tab, choose Oauth or Self Access, as the next part explains; for Oauth, click Copy App URL.

Then, in Shopify. Odoo's guide calls the settings page App development, the heading our test admin showed; Shopify's Help Center names the buttons used here, and the rest is what our test admin showed as of November 8, 2026:

1. Open the Dev Dashboard. From your Shopify admin, go to Settings › Apps, click Develop apps, then Build apps in Dev Dashboard. The Dev Dashboard opens in a new tab.

In Shopify adminOpen in your store

1. Settings
2. Apps
3. Develop apps

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2. Create the app. Click Create app; with no apps in the list yet, our test admin opened one Create an app form on November 8, 2026, where the name goes in App name. Odoo's guide and Shopify's docs describe a Start from Dev Dashboard choice first; if your screen shows it, name the app there.
3. Set up the version. In the same form, paste the URL you copied from Odoo as the App URL, turn off Embed app in Shopify admin, and choose the Webhooks API version Odoo's guide names, 2026-10 when we read it on November 8, 2026, and check the Release Notes on the connector's app page for the latest one. In the API access section, paste the scopes below into the Scopes field, then click Create app, then Release in the Release version dialog. Odoo's guide has you click Release at the top of the page and then Release again, so follow your own screen if it differs from these steps.

In Shopify admin

1. Dev Dashboard
2. Apps
3. Create app

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These are the 15 scopes Odoo's guide lists, comma-separated, ready to paste:

read_assigned_fulfillment_orders,write_assigned_fulfillment_orders,read_customers,write_inventory,read_inventory,read_locations,read_merchant_managed_fulfillment_orders,write_merchant_managed_fulfillment_orders,read_orders,read_products,read_third_party_fulfillment_orders,write_third_party_fulfillment_orders,read_fulfillments,write_fulfillments,read_returns

In Shopify admin

1. Dev Dashboard
2. Apps
3. Create app
4. API access

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In Shopify admin

1. Dev Dashboard
2. Apps
3. Create app
4. Release version

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4. Link the app to Odoo. On the app's Settings tab, copy the Client ID and Client secret from the Credentials section into the Odoo account form's Credentials tab. Then go back to the Apps list, open the three-dot menu in the app's row and click Install app; Odoo's guide has you click the app's name and then Install app, so follow your own screen. Odoo's guide then has you choose your store and click Install.

In Shopify admin

1. Dev Dashboard
2. Apps
3. Settings

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In Shopify admin

1. Dev Dashboard
2. Apps
3. Row menu

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After you install the app, Shopify redirects you to the account form in Odoo with the Operations tab open. Check the connection status at the top right, then open the Credentials tab and confirm that the Shopify Access Token field has been filled.

Odoo has published its own six-minute walkthrough of this route for Odoo.sh. Its chapter list covers developer mode, the Credentials tab, creating an app in Shopify and linking it to Odoo; where its Shopify screens differ from the steps above, follow your own admin.

OAuth or Self Access: it depends on your store's creation date

The Authorization Type field in Odoo's Credentials tab has two options. Oauth is mandatory for stores created on or after January 1, 2026. Self Access uses an admin API access token, and stores created before that date can use it. If you follow the Public app process, Odoo pre-selects the Public app option and you skip this step.

The date lines up with a change on Shopify's side, stated in its Help Center page on managing apps:

Existing legacy custom apps are unaffected and continue to work, Shopify's developer docs say. For a custom app created in the Dev Dashboard, Shopify's Help Center says your developer needs to obtain an access token to make API requests; the admin doesn't show one.

For Self Access, Odoo's guide refers you to Shopify's access token documentation. Where that token comes from, and who on your team can create the app, is covered in our answer on getting an Admin API access token.

Configure Odoo Before the First Sync

The Configuration tab controls how data is imported and processed. Its settings can be changed at any time, even while the account is connected, but the first orders are booked with whatever is set when they arrive, so set them first.

Warehouses and Shopify locations

The Stock Location field must point to a location of the selected company. Leave it empty and Odoo creates a dedicated Shopify stock location. With more than one location in Shopify, finish the form and connect, then click Fetch Locations in the Operations tab: Odoo pulls every Shopify location and maps them all to the default warehouse location, and you change the mapping where needed.

To see which locations Odoo will pull, open Settings › Locations in your Shopify admin. How Shopify decides which of them fulfills an online order is explained in the order routing section of our multi-location inventory guide.

In Shopify adminOpen in your store

1. Settings
2. Locations

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One exception matters if you run several stores. If the same Odoo location is synced with locations in more than one Shopify store, those stores share that location's inventory instead of keeping separate stock.

SKUs and variants

Odoo always looks for a product whose internal reference equals the Shopify SKU, and a product must have a SKU in Shopify to be imported. With Create Products on, a product with no match is created in Odoo from the Shopify data. With the setting off, that product is mapped to the default E-commerce Sale product instead.

Once a Shopify product is mapped, Odoo doesn't update the Odoo product it maps to: cost, description, weight, barcode and image are read only when that product is first created.

Odoo's guide recommends creating products in Odoo first, and the module's page says to create your catalog there, with correct categories and taxes, then fetch from Shopify for SKU matching rather than relying on auto-creation. The same page says product creation and management must happen in Shopify and product data is never pushed from Odoo to Shopify, so a product created in Odoo won't reach your store through the connector.

Variants work differently from Odoo's usual attributes. Each Shopify variant is created as an independent product, not through Odoo attribute lines, so every variant needs its own SKU. Check this on the product page in Shopify, where each variant has its own SKU field.

In Shopify adminOpen in your store

1. Products
2. Product
3. Variant

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Taxes, journals and invoices

Four settings decide how an imported order is booked:

• Create Taxes imports taxes from Shopify with the sales order and creates a tax when Odoo finds no match. Switched off, taxes come from the order's fiscal position and the product's taxes in Odoo.
• Payment Journal and Sales Journal are the journals used to register payments and create sales orders during order sync.
• Create Invoice creates an invoice and registers payment when a fully paid order is imported. Switched off, you create the invoice from the sales order yourself, and Odoo's fulfillment guide describes automatic refund sync only for accounts with it on.
• Sales Team and Salesperson are assigned to every order imported from Shopify.

Expect small differences on totals. Odoo checks only the final total of each order, and because Shopify may round differently, a gap of a few cents is resolved with an adjustment line.

On an order with that adjustment line, Odoo does not create the invoice automatically, even if the order is marked as paid in Shopify. The logging section of Odoo's order management page gives an order with several payment transactions as another case where the invoice isn't created.

Running the First Sync

Beyond that product recommendation, Odoo's documentation does not prescribe a fixed order for the first run. For stock, it gives this tip:

The checklist below is our order around that tip. Our own advice on top of that: run the steps on a copy of your database first. Steps one to four come before you connect anything, and step seven is the one that keeps the first stock push from overwriting good counts.

If Shopify holds the correct counts, Fetch Inventory pulls them into Odoo; Odoo's guide says a valid pull needs products, locations and quantities to correspond on both sides.

Third-Party Connectors and iPaaS

Third-party connectors are the vendors' own products. What each does below is what its listing or module page states; we did not install or test any of them, so run a trial on a copy of your database before you switch.

Connector apps on the Shopify App Store

On November 8, 2026 we counted ten listings with Odoo in the name in the first result pages of a Shopify App Store search for odoo: Odoo Inc's Public app, the five below, and four tools with a narrower or different focus, namely a contact-only sync (Softhealer), an invoicing connector that can also sync products, customers and stock (Connecteur Odoo), a product-feed tool (HumSync for Odoo 19) and a migration tool (WBL Odoo Migrator Pro).

App Store search changes, so treat the list as a snapshot, not every connector there is.

Shopify App Store results for odoo

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Modules from the Odoo Apps Store

These modules install in Odoo, not in Shopify. That is why hosting matters: Odoo's Apps FAQ says third-party apps sold on the Odoo Apps Store cannot be used on Odoo Online unless they are data-modules. Each module page shows a price for the Odoo version you pick, and the store showed them in euros for our location.

Zapier and n8n

Zapier's Odoo and Shopify page lists templates such as creating leads in Odoo CRM for new Shopify customers, and n8n's Shopify and Odoo page lists an Odoo node for activities, contacts, opportunities and custom resources, plus an HTTP Request node for any REST API. Zapier's FAQ says a stock change in Shopify can update “the inventory status in Odoo CRM”, but the templates we saw on Zapier's page create leads and neither page describes warehouse or accounting sync, so use Zapier and n8n for CRM jobs or workflows you build yourself; how the two compare with Shopify Flow is in our Flow, Zapier and n8n comparison.

When the Sync Goes Wrong

Find what you see in the first column. The causes come from Odoo's 19.0 connector documentation and, for inventory tracking, the module's page; the fixes for duplicate customers and an unmapped location are our reading of the documentation's matching and mapping rules. Odoo's connector pages don't list duplicate orders as a failure; the fulfillment page says returns and refunds carry a Shopify identifier to avoid duplication during synchronization.

For Recover Order, open Sales ‣ Configuration ‣ Shopify: Accounts, select the account and choose Recover Order from the Actions menu. The order reference it asks for is the series of numbers after orders/ in the order's URL in your Shopify admin. For order import, stock update or fulfillment failures, Odoo emails the assigned salesperson or administrator, and the account form's Logs smart button, shown in developer mode, lists the details.

If you remove the connector, Shopify's Help Center says integrations that depend on an app stop working once you uninstall it, and a paid app may still bill the current cycle. None of the four Odoo 19.0 connector pages we read on November 4, 2026 describes the Odoo side of disconnecting.

The Bottom Line

The native connector removes the guesswork of picking a vendor, as long as your hosting and version allow it. What it asks in return is preparation on both sides.

Frequently Asked Questions