Marketing Guide

Klaviyo in a Shopify Store: Setup, Flows & Pricing

A practical, vendor-neutral guide to running Klaviyo on Shopify — installation, the six core revenue flows, segmentation, SMS, deliverability, and what it really costs as your list grows.

May 6, 2026·19 min read·
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Key Insights in 60 Seconds

Skim the highlights first, then dive into the sections that match your stage.

Shopify's #1 email app — Klaviyo's deep two-way data sync covers products, customers, orders, carts, and refunds.
Free up to 250 active profiles — paid plans start near $20/mo and scale by profile count, not by sends.
Email drives 25–35% of revenue for mature DTC stores once the six core flows are live and segmented.
Six flows do the heavy lifting — welcome, cart, browse, post-purchase, win-back, replenishment.
Coupons and segments flow back into Shopify checkout and Audiences — not a one-way export.
Deliverability beats creativity — authenticate DKIM, SPF, and DMARC before scaling any sends.

What You'll Learn

1Whether Klaviyo fits your store size and current stage
2How to install, authenticate, and verify Klaviyo on Shopify
3The six revenue-driving flows every Shopify store needs
4Real Klaviyo pricing at 1K, 10K, and 100K active profiles
5SMS, signup forms, and predictive segments worth enabling
6Deliverability basics: domain warm-up, DMARC, list hygiene

Is Klaviyo Right for Your Shopify Store?

Klaviyo and Shopify have grown up together. Klaviyo's official Shopify app is one of the most-installed marketing tools on the platform, and the Shopify integration syncs products, customers, orders, draft orders, started checkouts, and refund events bi-directionally — discount codes generated in Klaviyo flows are valid in Shopify checkout, and segments built in Klaviyo can drive Shopify Audiences for paid social.

The honest answer to "should I use Klaviyo?" depends on stage. If you are pre-launch or sub-$2K monthly revenue, the free tier is a no-brainer. If you are at $10K+ monthly revenue and email is still treated as an afterthought, you are leaving the single biggest profit lever in DTC on the table — flow-driven email routinely accounts for 25–35% of revenue at zero marginal cost per send.

250
Free Active Profiles
25–35%
Revenue from Email at Maturity
6
Core Flows That Cover 90%
When Klaviyo Is Overkill
If you are doing under 50 orders/month and have no list, the free Shopify Email tool is genuinely fine. Switch to Klaviyo the moment you start running flows (welcome, cart) — that is when its automation depth begins to pay back its monthly cost.
Klaviyo Fit Check — Where Are You Today?
Stay on Shopify Email
  • Under 50 orders/month
  • No list and no near-term plan to grow one
  • Single newsletter every few weeks is enough
  • Cash-tight pre-launch phase
Move to Klaviyo Now
  • $2K+ monthly revenue or 200+ orders
  • Want welcome, cart, and post-purchase flows live
  • Plan to add SMS within 6 months
  • Need real segmentation, not just lists
Consider Enterprise Alternatives
  • 100K+ active profiles and bespoke needs
  • Heavy custom data pipelines or BI integration
  • Multiple brands needing strict data isolation
  • Already invested in a CDP (Segment, mParticle)
Most Shopify merchants land in the middle column within their first 12 months.

Install & Connect to Shopify

Installation is straightforward, but four of the seven steps below are routinely skipped — and skipping any of them silently caps the platform's effectiveness for the next 12 months. Treat this as a checklist, not an article.

How To Set Up Klaviyo In Shopify (Step-by-Step Walkthrough)An 8-minute screen-recorded install — useful if you'd rather watch the integration once before working through the checklist below.
1
Install from the Shopify App Store
Open the Klaviyo: Email Marketing & SMS listing in the Shopify App Store and click Install. Approve the requested data permissions — Klaviyo needs read access to products, customers, orders, draft orders, and checkouts to power flows. The install is free and takes under two minutes.
2
Create or Connect a Klaviyo Account
If you are new to Klaviyo, create an account using the same admin email as Shopify. If you already have one, connect the existing account. Klaviyo will run an initial sync that imports historical orders and customer profiles — for stores under 50K orders this completes in 15–60 minutes.
3
Verify Tracking & Onsite Snippet
Confirm the active onsite snippet is firing on your storefront (Klaviyo > Account > Settings > Setup Web Tracking). This snippet powers Viewed Product, Started Checkout, and Active on Site events that drive browse-abandonment and cart flows. Without it, half of Klaviyo's value never materializes.
4
Authenticate Your Sending Domain
Move from sending as klaviyomail.com to your own domain (e.g. hello@yourbrand.com). Add the DKIM, SPF, and Return-Path DNS records Klaviyo provides, then publish a DMARC policy (start at p=none, advance to p=quarantine). This is mandatory for inbox placement at Gmail and Yahoo since February 2024.
5
Build the First Two Flows
Turn on the Welcome Series (1–3 emails, with 10–15% off code in email 1) and Abandoned Cart (3 emails over 24–72 hours). These two flows alone typically deliver more revenue than every paid ad campaign in your first 90 days. Schedule the others as you confirm deliverability is healthy.
6
Add a Signup Form & First Segment
Publish an exit-intent popup offering the welcome discount in exchange for an email (and ideally SMS consent). Create your first segment — Engaged 30 Days (opened or clicked in last 30 days) — and use it as the default audience for campaigns. This single segment habit fixes most deliverability problems.
7
Enable Predictive Analytics & Test a Send
Once 500+ orders have synced, Klaviyo's predictive analytics (CLV, churn risk, expected next order date) become available. Send a small test campaign to your Engaged 30 Days segment to confirm rendering, links, and tracking. Only then turn on broader campaign sends.
Don't Skip Domain Authentication
The single most common reason Klaviyo "doesn't work" is sending from the default klaviyomail.com sender. Authenticate your own domain before any meaningful send volume — Gmail's February 2024 sender requirements made this non-negotiable for any store above 5,000 emails per day.

If you have not picked a Shopify plan yet, our guide to choosing a Shopify plan walks through how transaction-fee math and email volume interact — Klaviyo cost is roughly proportional to list size, and list size is roughly proportional to order volume. For a deeper breakdown of plan costs and fees, see Shopify pricing explained.

The Six Revenue Flows Every Store Should Run

Flows (Klaviyo's word for automated sequences triggered by behavior) consistently outperform broadcast campaigns by roughly 4-to-1 on revenue per recipient. They are also where you spend setup time once and harvest revenue forever. These six cover ~90% of the revenue an email program will ever generate — and Shopify's own abandoned-cart playbook matches the structure used here.

Welcome Series
First 1–3 emails after signup — highest open rates of any flow
Trigger: list subscription. Email 1 delivers the welcome offer (10–15% off, free shipping, or free gift). Emails 2–3 share brand story and bestsellers. Expect 40–55% open rate on email 1 and the bulk of new-customer revenue from this single flow.
Abandoned Cart
Recovers 5–10% of carts over a 3-email sequence
Trigger: Started Checkout, no order placed. Email 1 at 1 hour (reminder), email 2 at 24 hours (social proof + reviews), email 3 at 72 hours (incentive). Discount only in email 3 to avoid training buyers to abandon for a coupon.
Browse Abandonment
Recovers anonymous-but-identified browsers
Trigger: Viewed Product on a known profile, no checkout started within 6 hours. One or two emails surfacing the viewed item plus alternatives. Lower revenue per email than cart, but vastly higher trigger volume — the long tail of 'almost' buyers.
Post-Purchase
Care guide, review request, accessory upsell
Trigger: order placed. Email 1 at +3 days (thank-you and care/usage tips), email 2 at +14 days (review request), email 3 at +30 days (accessory or replenishment offer). Drives reviews, reduces returns, and seeds the next purchase.
Replenishment
For consumables — coffee, supplements, candles, beauty
Trigger: order placed N days ago, where N matches typical product depletion. Predicts when the customer is running low and prompts a one-click reorder. The single highest-LTV flow for any consumable category.
Win-Back
Re-engages dormant buyers cheaper than acquisition
Trigger: previous customer with no order in 90/180 days. Email 1 is a 'we miss you' soft touch, email 2 a 15–20% incentive, email 3 a sunset notice. Recovering 2–4% of dormant buyers monthly costs near zero versus $30–$45 paid CAC.
The Order to Build Them
Day 1: Welcome Series + Abandoned Cart. Week 3: Browse Abandonment + Post-Purchase. Month 2: Win-Back. Month 3 (or earlier if you sell consumables): Replenishment. Building all six on launch day is a common mistake — without traffic, they have nothing to trigger on.

Three Bonus Flows Worth Adding by Month Three

Once the core six are stable, three more flows compound returns at very low setup cost. Back-in-Stock alone often becomes a top-three flow by revenue once you have any sold-out SKUs.

Back-in-Stock
Auto-notifies the moment a sold-out variant returns
Trigger: Klaviyo Back in Stock app on a product page. Customer enters email/SMS on the sold-out variant; Klaviyo fires the notification automatically when Shopify inventory goes positive. Conversion rates routinely 25–40% — the highest-intent flow in the entire stack.
Price Drop
Recovers browsers who watched but never bought
Trigger: Viewed Product on a known profile, no purchase, then Shopify product price decreases. Klaviyo's product feed sync detects the change and emails everyone who viewed it in the last 90 days. Excellent for fashion, electronics, and any catalog with frequent markdowns.
Birthday / Anniversary
One email a year, very high open rate
Trigger: birthday property collected at signup, fires on date. A single email with a small gift (free shipping, $5 off, free sample) typically opens at 50%+ and converts at 8–12%. Cost to run is effectively zero once the property exists.

Klaviyo's email editor uses a drag-and-drop block system with brand kit (logo, colors, fonts saved once and applied everywhere). Build one master template per flow type — transactional, promotional, content — and clone it for each new email. This single discipline cuts production time by 70% and keeps the brand consistent across hundreds of sends.

Signup Forms & List Growth

Flows are useless without subscribers. Klaviyo's built-in form builder handles the three form types you actually need — exit-intent popup, embedded inline form, and post-purchase form — without an extra app. Three rules cover most of the optimization work.

Three Rules for High-Converting Signup Forms

  • Lead with an offer, not "subscribe" — "Get 10% off your first order" converts roughly 3× better than "Join our newsletter". The offer is the value; subscription is the cost.
  • Two-step popup beats one-step — first ask "Want 10% off?" with Yes/No buttons, then collect email on the second screen. Converts 1.5–2× higher because the click commits the visitor.
  • Ask for SMS on the success step, not the first step — bundling email + SMS on step one drops total conversion. Capture email first, then upsell SMS on the thank-you step with a second incentive.

Realistic benchmarks: 3–5% of new visitors convert on a well-designed exit-intent popup; 8–12% of buyers add SMS on a post-purchase form.

Segmentation That Actually Pays

Klaviyo's segmentation engine is the real product differentiator versus simpler tools. Most stores use 2–3 segments and capture 80% of the value. The six below are the ones that earn their keep.

SegmentDefinitionHow to Use It
Engaged 30 DaysOpened or clicked an email in the last 30 daysDefault audience for all campaigns; protects deliverability
VIP — Top 10% by spendHistoric CLV in the 90th percentile of all customersEarly access drops, founder notes, no discounts needed
Cart Abandoners (Active)Started Checkout in last 7 days, no orderExcluded from broadcast campaigns to avoid double-touch
Dormant 120+ DaysLast order > 120 days agoWin-back flow only; suppress from regular sends
First-Time Buyers (30d)Placed first order in last 30 daysExcluded from welcome offer reminders; included in onboarding
High Predicted ChurnKlaviyo predictive churn risk > 75%Targeted retention offer or survey

The single most important habit: send every campaign to Engaged 30 Days by default. Expand only for major launches, and always warm the wider list with engagement campaigns first. This one rule fixes most deliverability complaints before they start.

Adding SMS to the Stack

Klaviyo SMS sits inside the same profile as email, which means a customer who clicks an email is recognized in the next SMS flow and vice versa — no duplicate touches, no fragmented analytics. For Shopify stores already on Klaviyo email, that unified-profile advantage is the reason to choose Klaviyo SMS over a standalone tool.

When SMS Pays Back
SMS earns its keep when AOV is above $50 and you have at least 2,000 SMS subscribers. Below that, the per-message cost (~$0.013–$0.016 per segment in the US, plus carrier fees) and the regulatory overhead (TCPA consent, quiet hours, opt-out handling) often outweigh the revenue lift. Email-first remains the right default for most stores under $20K/month.

SMS is billed separately from email — typically $0.013–$0.016 per SMS segment in the US plus a small per-month base. Plan it as a top-of-funnel channel for cart recovery, drop announcements, and back-in-stock alerts, not as a replacement for email.

Campaigns, Cadence & A/B Testing

Flows are automated; campaigns are manual broadcasts (newsletters, promos, launches). Most stores get this balance wrong — over-campaigning to the full list while under-investing in flow quality. The reverse is correct: flows do the heavy revenue lifting, campaigns shape brand and surface what's new.

Sensible Cadence by List Stage

  • Under 1,000 subscribers: 2–4 campaigns per month to Engaged 30 Days. Quality over quantity — every send should justify the inbox slot.
  • 1,000–10,000 subscribers: 1 campaign per week, plus 1–2 launch or promo bursts per month. Always default to engaged audience.
  • 10,000+ subscribers: 2 campaigns per week is the upper limit. Above that, complaint rates rise faster than incremental revenue.
  • Black Friday / launches: 4–6 sends in a single week is acceptable if the list is warm, but expect a 5–8% unsubscribe spike — bake that into your CAC math.

Klaviyo's A/B testing supports subject line, send time, content, and from-name variants on both campaigns and flows. The high-ROI tests in order: subject line first (biggest open-rate lift, fastest result), send time second (especially Tuesday vs Sunday), preview text third, and only then content blocks. Run each test on at least 1,000 recipients per variant to get statistically meaningful winners.

The 80/20 of Campaign Content
80% educational or brand-driven (story, behind-the-scenes, customer features, how-to), 20% promotional. The ratio inverts during launch weeks. Pure-promotional lists train customers to wait for sales and quietly destroy margin — exactly the trap most Shopify operators fall into in year one.

Real Pricing Math

Klaviyo prices on active profiles, not on subscribers, opens, or sends. This is the single point of confusion most operators hit at month two — importing your full Shopify customer history can push you up two pricing tiers overnight even if those customers never opted in.

Active ProfilesMonthly Cost (Email)Email Sends IncludedNotes
0–250$0500Free forever; perfect for pre-launch and first 60 days
500~$20/mo5,000Where most stores cross the paid line
1,500~$45/mo15,000Typical at $5–10K/mo revenue
10,000~$150/mo100,000Cost per contact drops as list grows
25,000~$400/mounlimitedAdd SMS plan separately if needed
100,000~$1,380/mounlimitedNegotiate custom pricing above 150K profiles

Source: Klaviyo Pricing (figures rounded; verify current rates before committing).

The Profile-Count Trap
Importing 10,000 Shopify customers when only 3,000 actually opted in to email still costs you the 10K tier. Mark non-subscribers as suppressed at import (Klaviyo offers this option in the Shopify integration setup) and you only pay for the engaged 3K.

Deliverability Fundamentals

The best-designed email landing in spam earns zero. Deliverability is technical plumbing plus disciplined list hygiene — neither of which is glamorous, both of which determine whether email becomes a real revenue channel for your Shopify store.

Deliverability Checklist

  • DKIM, SPF, Return-Path — published in DNS, verified in Klaviyo Account > Settings > Domains and Hosting.
  • DMARC policy — start at p=none, advance to p=quarantine after a clean 30-day report. Required by Gmail and Yahoo above 5K daily messages. See DMARC.org for the full spec.
  • Domain warm-up — for new sending domains, ramp from a few hundred per day to full volume over 2–4 weeks. Send only to engaged segments during warm-up.
  • List cleaning — sunset profiles unengaged for 180+ days every quarter. Old subscribers who never open are pure deliverability liability.
  • Engagement-first sending — default audience for campaigns is Engaged 30 Days, not the full list. Period.
  • Visible unsubscribe link — at the top of the email body, not buried in the footer. Reduces spam complaints by 30–50%.

GDPR, CAN-SPAM & TCPA Compliance

Compliance is the boring part nobody reads until the cease-and-desist letter arrives. Klaviyo handles the mechanics if you configure it correctly; the policy choices are yours.

Explicit opt-in (no pre-checked boxes), record consent timestamp + source (Klaviyo logs both automatically), honor data-export and erasure requests within 30 days, list a controller-level Privacy Policy link in every email footer.
Truthful subject lines and from-name, valid physical postal address in every email footer (Klaviyo populates from Account > Settings), one-click unsubscribe honored within 10 business days. Implicit opt-in is technically allowed but harms deliverability.
Express written consent before any marketing SMS, "Reply STOP to unsubscribe" in the first message, quiet-hours respect (8am–9pm local), and no auto-renewing consent. Klaviyo's SMS toggle in signup forms is TCPA-compliant by default — don't bypass it.
Pre-Checked Boxes Are a Liability
Pre-checked subscription boxes at Shopify checkout are illegal under GDPR and dangerous under modern Gmail/Yahoo guidelines. Use the explicit checkbox in Shopify's checkout settings (Settings > Customer accounts > Marketing) and connect that consent flag to Klaviyo via the native integration.

Ready to launch your Shopify store?

Start a free Shopify trial, install Klaviyo from the App Store, and have welcome and abandoned cart flows live by end of week one.

Start Free Trial

KPIs, Attribution & Reporting

Klaviyo attributes revenue to email or SMS when a customer clicks a tracked link and orders within an attribution window (default: 5 days for email, 1 day for SMS). Both windows are adjustable per account. Knowing which numbers actually matter saves dozens of hours staring at the wrong dashboard.

MetricHealthy RangeWhat It Tells You
Open rate (Apple-MPP adjusted)25–40%List quality + subject line strength. Inflated by Apple Mail Privacy Protection — track CTR as the real signal.
Click rate (CTR)1.5–4%Real engagement. The single most reliable health metric since iOS 15.
Conversion rate per email0.1–0.5% campaigns; 1–4% flowsRevenue efficiency. Flows always outperform campaigns 4–10×.
Unsubscribe rate<0.5% per sendAbove 1% means wrong audience or too-aggressive cadence.
Spam complaint rate<0.1% (Gmail hard limit: 0.3%)The only metric Gmail and Yahoo penalize directly. Cross 0.3% and inbox placement collapses.
% of revenue from email + SMS25–35% mature; 10–15% year oneNorth-star number. Tracked in Klaviyo's Benchmarks against your industry peers.

Reconcile Klaviyo's attributed revenue against Shopify's own order data weekly — discrepancies above 10% usually point to a tracking issue (broken UTM, missing snippet on a page, duplicate Placed Order events). Shopify Audiences syncs Klaviyo segments back into Meta and Google for paid retargeting; treat that as bonus value, not the primary use case.

Klaviyo AI & 2026 Features Worth Knowing

Klaviyo shipped a series of AI features through 2024–2026 that are quietly genuinely useful — not the typical "AI" marketing veneer. Three are worth turning on the day you launch.

  • Subject Line Assistant — generates 5–10 subject line variants from a brief, ranked by predicted open rate against your historical sends. Use as a brainstorm seed, not a final answer.
  • Segments AI — translates plain-English requests ("customers who bought twice in the last 90 days but never opened a post-purchase email") into a working segment definition. Saves 10–15 minutes per complex segment.
  • Klaviyo Reviews — native review-collection product (launched 2023, mature in 2026) that ties review submissions to the same profile, enabling segments like "5-star reviewers who haven't bought in 90 days" — a high-converting win-back audience.
  • Predictive analytics — CLV, churn risk, and expected next order date become available after 500+ orders sync. Plug them into segments rather than dashboards; that is where the value lives.
  • SMS AI Assistant — drafts compliant 160-character SMS variants from a campaign brief. Helpful for non-native English writers and high-volume operators.

None of these features require a higher pricing tier — they are bundled into all paid plans. Treat them as productivity multipliers for the operator running the program, not as autopilot.

Common Pitfalls That Quietly Kill Email Revenue

Most failed Klaviyo programs fail the same six ways. Recognize the patterns now or pay tuition learning them in spam folders later.

Blasting the full list weekly
Fast path to spam folders
Sending every campaign to every contact tanks open rate, raises complaints, and triggers Gmail's bulk-sender penalties. Always send to Engaged 30 Days as your default; expand only for major launches and only after warming up.
Discount in every email
Trains customers to wait for sales
If every email has a 10% off code, full-price purchases collapse and margin erodes. Reserve discounts for welcome flow, abandoned cart email 3, win-back, and 2–3 site-wide promotional moments per year.
Skipping DMARC
Inbox placement quietly drops
Gmail and Yahoo require DMARC for any sender above 5,000 emails/day since February 2024. Without it, a growing share of your sends go straight to spam regardless of content quality. Publish at minimum p=none, then advance.
No suppression hygiene
Bounces and complaints accumulate
Hard bounces, spam complaints, and unengaged 180-day profiles must be suppressed regularly. Klaviyo handles bounces automatically; you must build a flow or manual cadence to sunset unengaged profiles every quarter.
One mega-flow instead of many
Hard to optimize and debug
Cramming welcome, post-purchase, and replenishment logic into one tangled flow makes A/B testing impossible. Build each flow as a discrete object with a single, clear trigger and a single, clear goal.
Pricing surprise at 5K profiles
Cost jumps faster than expected
Klaviyo prices on active profiles, not subscribers. If you import 8K customers from Shopify history but only 3K are active subscribers, you still pay for the 8K. Suppress non-subscribers at import to avoid the surprise.

The Bottom Line

The platform itself is rarely the bottleneck. The bottleneck is operator discipline — sending to engaged segments only, suppressing non-subscribers, authenticating the domain, and resisting the urge to discount in every email.

Install free, ship two flows in week one, authenticate your domain in week two. Add Browse Abandonment and Post-Purchase by week three. Everything else — predictive segments, SMS, win-back — is downstream of getting these fundamentals right.
Your Next Step by Stage
Start Your Free Shopify TrialSpin up a store and install Klaviyo before you spend a dollar on inventory or ads.Start Free Trial
Read: Choose the Right Shopify PlanMatch plan, transaction fees, and expected list size before scaling email.View Guide
Read: Shopify Pricing ExplainedPlans, transaction fees, and the hidden costs that affect your email ROI math.View Guide

Launch faster with Shopify + Klaviyo

Start a Shopify trial, install Klaviyo from the App Store, and ship Welcome and Abandoned Cart flows in week one.

Start Free Trial

Frequently Asked Questions

Yes — the Klaviyo free tier covers up to 250 active profiles and 500 email sends per month, with full access to flows, segmentation, signup forms, and the Shopify integration. It is enough to run welcome and abandoned cart flows for a brand-new store. Paid plans begin around $20/month at 500 contacts.
Shopify Email is fine for simple newsletter blasts but lacks Klaviyo's flow automation, predictive analytics, deep segmentation, browse abandonment tracking, and SMS in one platform. For any store serious about email-driven revenue, Klaviyo's automation depth pays back its monthly cost within the first month from the welcome and cart flows alone.
Yes. The Klaviyo onsite snippet is fully compatible with Checkout Extensibility, which became mandatory in August 2024. Started Checkout, Placed Order, and Ordered Product events all fire correctly. If you previously customized checkout.liquid, re-verify tracking after migration since some legacy custom snippets need to be re-installed via a Shopify app block.
Mature DTC stores with the six core flows running typically attribute 25–35% of total revenue to email and SMS, with flows (automations) outperforming campaigns at roughly a 4-to-1 revenue-per-recipient ratio. New stores hit 10–15% in the first 90 days, climbing to 25%+ by month six as list size, segmentation, and post-purchase flows mature.
Yes — and it is no longer optional. Since February 2024, Gmail and Yahoo require any sender above roughly 5,000 messages per day to publish DKIM, SPF, and a DMARC policy. Klaviyo provides the DNS records inside Account > Settings > Domains and Hosting; without them, an increasing share of sends will land in spam regardless of content quality.
Klaviyo SMS is worth using when you already run Klaviyo email, because the unified profile means SMS and email respect each other in flows (no duplicate touches), and segmentation works across both channels. Standalone SMS apps like Postscript or Attentive are stronger only at very high volume (50K+ SMS subscribers) where dedicated SMS specialists matter.
Start with Welcome Series and Abandoned Cart on day one — together they deliver more revenue than every paid ad in the first 90 days for most stores. Add Browse Abandonment and Post-Purchase by week three, then Win-Back at month two once you have a meaningful pool of dormant buyers, and Replenishment if you sell consumables.
Promotions placement is not the deliverability problem most marketers think it is — Gmail users open Promotions regularly. Real issues are spam folder placement, which is driven by sender reputation, list hygiene, and DMARC alignment. Focus on warming the domain, sending only to engaged segments, and removing bounces — not on tricks to escape Promotions.
Klaviyo charges by active profile count, not subscriber count. At 500 contacts you pay around $20/month; at 5,000 around $100; at 25,000 around $400; at 100,000 close to $1,400/month. SMS is billed separately by message volume. Always import only true subscribers from Shopify — non-subscribers still count toward your tier.
Yes. Klaviyo provides a native Mailchimp importer for lists, profiles, and historic engagement data; Omnisend exports cleanly via CSV. The bigger lift is rebuilding flows, since automation logic does not migrate. Plan a two-week parallel-run window where the old tool sends campaigns and Klaviyo only runs flows, then cut over fully.
About This Article
Shopify Developer & E-Commerce Writer
9+ years with Shopify since 2017

Front-end developer specializing in Shopify since 2017. Experienced in building custom Liquid themes, optimizing storefront performance, and integrating third-party apps. Writes in-depth, data-driven e-commerce guides based on hands-on experience with real merchant stores.

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